Privacy & Cookies

This privacy policy sets out how Energenics Europe Ltd. uses and protects any information that you give Energenics Europe Ltd. when you use this website or contact us by email or by other means.

Energenics Europe Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Energenics Europe Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What We Collect

We may collect the following information:

·         name

·         contact information including email address

·         demographic information such as location, preferences and interests

We will only hold personal data when it is necessary for business purposes.

What we do with the information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·         Responding to your enquiries.

·         Processing your orders and providing you with products and services in the most secure and appropriate way – this may mean we need to transfer your data legitimately to certain third parties such as delivery agents and, if opening a credit account, then a credit reference agency.

·         Providing you with relevant information about products you have purchased.

·         Internal record keeping.

·         We may use the information to improve our products and services.

We will not disclose any personal details to third parties for any other reasons than those stated (for legitimate interests) unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you such as your home address, date of birth or credit card details, only the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell or distribute personal data to other organisations. We will hold personal information on our systems for only as long as it is necessary for the purposes set out above and we will remove it when those purposes have been met.

You may request details of personal information which we hold about you as required by the General Data Protection Regulation 2018. If you would like a copy of the information held on you please write to Energenics Europe Ltd. Begbroke Science Park, Begbroke Hill, Woodstock Road, Begbroke, Oxfordshire, OX5 1PF, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.